Terms & Conditions

The rules of the house,
written in plain sight

Last updated: August 2026. How you use www.ogravito.com, how orders work, and the legal ground we stand on from eligibility to Indian jurisdiction.

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18 clauses

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Terms written to be read before checkout

These Terms & Conditions ("Terms") govern your access to and use of www.ogravito.com and your purchase of products from Ogravito, a brand operated by DD Quantum Private Limited ("Ogravito", "we", "us", or "our"). By accessing the Website or purchasing products from us, you agree to be bound by these Terms.

Ogravito is a consumer beauty and personal-care brand offering products including perfumes, hair care, skin care and personal care products.

By using this Website, you represent that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing on behalf of another person or entity, you represent that you have the authority to do so.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on the Website are accurate.

However:

  • Product colours may appear different depending on your device.
  • Packaging may change from time to time.
  • Product specifications may be updated.
  • Availability may change without notice.
  • Minor variations may occur between batches where applicable.

Such variations do not necessarily constitute a product defect.

Ogravito products should be used strictly according to the directions provided on the product packaging or Website.

Customers should review ingredients, warnings and usage instructions before purchase and use.

If irritation, discomfort or an unexpected reaction occurs, discontinue use and seek appropriate professional advice where necessary.

Fragrance experience and longevity may differ from person to person due to skin type, body chemistry, climate, temperature, humidity, application method and other factors.

Fragrance preference is subjective and therefore dissatisfaction with the scent preference or longevity alone does not constitute a product defect.

An order placed through the Website constitutes a request to purchase products.

Ogravito reserves the right to accept, reject or cancel an order where reasonably necessary, including situations involving:

  • Product unavailability
  • Pricing or listing errors
  • Payment issues
  • Suspected fraudulent activity
  • Incorrect customer information
  • Shipping restrictions
  • Other legitimate operational or legal reasons

If an order is cancelled after payment has been received, an applicable refund may be initiated.

Product prices displayed on the Website are subject to change.

Applicable taxes, shipping charges, discounts and other charges will be displayed at checkout where applicable.

In the event of an obvious pricing or technical error, Ogravito reserves the right to correct the error and, where appropriate, cancel the affected order.

Customers agree to provide accurate payment and billing information.

Payments may be processed through third-party payment providers.

Ogravito is not responsible for delays or failures caused by a customer's bank, payment provider or other third-party financial service.

Ogravito will make reasonable efforts to dispatch and deliver orders within the estimated timeline communicated to customers.

Delivery may be affected by:

WeatherPublic holidaysLogistics disruptionsIncorrect address informationCustomer unavailabilityCourier delaysRegulatory restrictionsEvents beyond our reasonable control

Estimated delivery dates are not guaranteed unless expressly stated otherwise. Please also see our Shipping Policy.

Customers are encouraged to inspect the package at the time of delivery.

If the package appears severely damaged, tampered with or compromised, the customer should document the condition and contact Ogravito customer support promptly.

Photographs and/or an unboxing video may be requested for verification. Eligible cases are handled under the Return & Refund Policy.

All Website content, including but not limited to:

Brand namesLogosProduct namesImagesGraphicsTextVideosDesignsWebsite layoutProduct descriptionsMarketing material

is owned by or licensed to Ogravito/DD Quantum Private Limited, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish or commercially exploit Website content without prior written permission.

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt to gain unauthorized access to the Website.
  • Introduce malware or harmful code.
  • Interfere with Website functionality.
  • Scrape or systematically copy Website content without permission.
  • Misuse promotional offers.
  • Use another person's information without authorization.
  • Engage in fraudulent transactions.

The Website may contain links or integrations to third-party websites and services.

Ogravito does not control third-party services and is not responsible for their content, availability, policies or practices.

To the extent permitted by applicable law, Ogravito shall not be liable for indirect, incidental, special or consequential losses arising from use of the Website or products, except where such limitation is not permitted by law.

Nothing in these Terms is intended to exclude or restrict rights or remedies that cannot legally be excluded or restricted.

Ogravito shall not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, pandemics, war, government restrictions, strikes, transportation disruptions, infrastructure failures, cyber incidents or other unforeseen events.

Ogravito may update these Terms from time to time.

The updated Terms will be posted on the Website with a revised "Last Updated" date.

These Terms shall be governed by the laws applicable in India.

Subject to applicable consumer protection and other mandatory legal provisions, disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered office/place of business of DD Quantum Private Limited.

For questions regarding these Terms, please contact Ogravito through the customer-support contact information published on www.ogravito.com.

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