Privacy Policy

Your privacy,
kept in plain sight

Last updated: August 2026. How Ogravito collects, uses, stores and protects information when you browse, shop, or write to us and the choices you have along the way.

Three things to know

Collected with purpose. Shared with care. Yours to question

12 clauses

How we treat what you share

A privacy policy written to be read

This Privacy Policy explains how DD Quantum Private Limited, operating under the brand name Ogravito ("Ogravito", "we", "us", or "our"), collects, uses, stores and protects information when you visit or use www.ogravito.com (the "Website"), purchase our products, communicate with us, or otherwise interact with our services. By using the Website, you acknowledge that you have read and understood this Privacy Policy.

Depending on how you interact with Ogravito, we may collect information including:

A. Personal Information — This may include:

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address
  • City, state and postal code
  • Order details
  • Transaction-related information
  • Customer-support communications
  • Information voluntarily provided through forms or communications

B. Payment Information — Payments may be processed through third-party payment service providers.

Ogravito may receive transaction-related information such as payment status, transaction reference, payment method and other information necessary to process or verify an order.

Where payment information is handled directly by third-party payment providers, their privacy policies and terms may also apply.

C. Device and Technical Information — When you visit our Website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website activity
  • Pages visited
  • Referring pages
  • Approximate location derived from technical information
  • Date and time of visits
  • Cookies and similar technologies

We may use collected information to:

  • Process and fulfil orders
  • Deliver products
  • Process payments
  • Provide customer support
  • Respond to enquiries
  • Send order confirmations and updates
  • Manage replacements and refunds
  • Improve our products and services
  • Improve Website functionality
  • Personalize your Website experience
  • Detect and prevent fraud or unauthorized activity
  • Maintain security
  • Conduct analytics and business operations
  • Send marketing communications where permitted
  • Administer promotions, contests or loyalty programmes
  • Comply with applicable legal and regulatory requirements

Where permitted by applicable law, Ogravito may send promotional communications through channels such as:

EmailSMSWhatsAppTelephonePush notificationsOther digital communication channels

You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.

Please note that transactional communications, such as order confirmations, shipping updates, security notifications and important service communications, may still be sent when necessary.

Ogravito may use cookies and similar technologies to:

  • Keep the Website functioning
  • Remember preferences
  • Understand Website usage
  • Improve user experience
  • Measure marketing performance
  • Support analytics
  • Provide relevant communications or advertising where applicable

You may control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

We may share necessary information with trusted service providers and business partners who assist us with:

Payment processingOrder fulfilmentShipping and logisticsWebsite hostingTechnology servicesAnalyticsCustomer supportMarketing and communicationsFraud preventionBusiness operations

We may also disclose information where required by applicable law, legal process, governmental authority or to protect our rights, customers, property or safety.

We do not intend to sell personal information to third parties as a standalone commercial asset.

Our Website may integrate third-party services such as payment gateways, logistics providers, analytics platforms, advertising platforms, social-media services and other technology providers.

Your interaction with such services may be governed by the respective third party's terms and privacy policy.

We take reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, legal, tax, fraud prevention, dispute resolution and other legitimate business requirements.

The applicable retention period may vary depending on the type of information and legal requirements.

The Website is not intended to knowingly collect personal information directly from children where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

Subject to applicable law, you may have rights relating to your personal information, which may include requesting:

  • Access to certain personal information
  • Correction of inaccurate information
  • Deletion of information where legally applicable
  • Withdrawal of consent where processing is based on consent
  • Information regarding how your information is processed

Certain information may need to be retained where required by law or for legitimate business purposes.

We may update this Privacy Policy from time to time.

Any updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the Website after an update may constitute acknowledgement of the revised policy to the extent permitted by applicable law.

For questions, concerns or requests relating to this Privacy Policy or your personal information, please contact Ogravito through the customer-support contact details published on www.ogravito.com.

Privacy desk

Curious what we hold?Ask. Correct. Delete.

Reach us through official support channels for access, correction, or deletion requests. Keep it on the record — no unofficial courier calls, no guesswork.

AccessCorrectionDeletion
Write to usContact supportIf it's a complaintGrievance policy

Official channels only

Ogravito Beauty Private Limited · Ogravito

www.ogravito.comsupport@ogravito.com